File a Complaint
Even with the best intentions, planning, and preparation, occasional disagreements arise between REALTORS® or between REALTORS® and their clients. As civil litigation becomes increasingly costly, it has become more effective to settle such disputes through an alternative means or arbitration. Specifically, boards and associations of REALTORS® are responsible for enforcing the REALTOR® Code of Ethics. The Code imposes duties above and in addition to those enforced by law or regulation, which apply only to real estate professionals who choose to be REALTOR® members.
If you feel a REALTOR® has not conducted themselves in accordance with the REALTOR® Code of Ethics, or there is a dispute over entitlement to a monetary transaction (e.g., a commission), it is advised that you first discuss the matter with the REALTOR® and Principal Broker in his or her firm. If you are still not satisfied after discussing the matter, you may want to contact us or consider filing an ethics complaint and/or an arbitration request.
If you wish to file a complaint, click below to submit a regular email request or inquiry.